AnswerMage scrapes your website and answers them automatically — 24/7, without a single FAQ written.
“How do I connect my account to Zapier?”
“What's the difference between the Pro and Team plans?”
“Can I export my data to CSV?”
“How do I add a team member?”
“Is there a free trial? Do I need a credit card?”
“How do I reset my API key?”
“Does this integrate with Slack?”
“Can I downgrade mid-billing cycle?”
Every one of these answered instantly, correctly, without a human.
And how AnswerMage solves them.
Support drowns in repeat onboarding questions
New users ask the same 20 questions every week. Your team answers them manually while higher-value work waits.
AnswerMage fix
AnswerMage scrapes your docs and product pages. New users get instant, accurate answers — without a ticket ever being created.
Docs exist but users can't find answers
You wrote the docs. Users still email you. The problem isn't documentation — it's discoverability.
AnswerMage fix
The chat widget surfaces the right answer from your docs in natural language. Users ask in plain English and get the exact answer they need.
Support costs scale with customers
Every new customer adds support volume. Hiring to match growth destroys unit economics.
AnswerMage fix
AI handles the 70% of questions that are answered in your docs. Headcount grows slower than revenue.
Point AnswerMage at your docs URL. It indexes every page, stays current with re-scrapes, and answers from the latest version.
Claude AI understands context and nuance — not just keyword matching. Complex integration questions get real answers.
When AI can't answer, the conversation routes to a human. Agents see the full context and can step in seamlessly.
When an agent picks up a ticket, AnswerMage suggests a reply based on your docs. Faster resolution, consistent quality.
One script tag. Works with your marketing site, docs site, in-app support page — anywhere you can paste HTML.
See which questions come up most. Identify gaps in your docs. Every conversation is a product insight.
No developer needed. No configuration required.
Enter your website URL. AnswerMage scrapes and indexes your content automatically.
Paste one script tag into your site. Works with any website or CMS.
Your AI is live. It answers visitors around the clock — you handle the rest from the inbox.
Yes. AnswerMage can scrape and index documentation sites built on any platform — Gitbook, Readme, Docusaurus, plain HTML, or your own custom docs site. It handles technical content well.
You can trigger a re-scrape any time you update your content. AnswerMage re-indexes all pages and the AI answers from the latest version immediately.
AnswerMage uses Claude AI with retrieval-augmented generation (RAG) — it finds the most relevant sections of your docs and generates a precise answer. For questions outside your content, it clearly indicates it doesn't have that information rather than guessing.
Any conversation can be escalated to a human agent in the AnswerMage inbox. The agent sees the full conversation history and can take over immediately.
AnswerMage sends Slack notifications when new conversations need attention, and we're expanding integrations. The widget embeds on any website with a single script tag.
Set up your AI support widget in under 5 minutes. No developer required. Preview free — embedding requires a paid plan.
Start your free preview